; . OPTIMIZING THE WORK OF FRONT DESK DEPARTMENT AS WAY TO INCREASING THE QUALITY OF HOTEL SERVICE. Municipal economy of cities, [S. l.], n. 138, p. 29–32, 2017. Disponível em: https://khg.kname.edu.ua/index.php/khg/article/view/5085. Acesso em: 17 may. 2025.