QUALITY OF SERVICE MUNICIPAL ELECTRIC - ONE OF THE PURPOSES REFORMS AND MUNICIPAL HOUSING SECTOR
Abstract
We consider the notion of quality of service of city transport. Attention is focused on the possible methods of performance evaluation and quality improvement services. Analysis of current indicators of service quality passenger MET , defined their relationship and impact on changing parameters of the production program , the volume of passenger traffic, labor productivity , financial performance , and others . Terms and proposed to develop guidelines for determining economically sound quality services MET .Downloads
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